How to optimize the tasks and processes of your in-store teams ?
The Daxium-Air application allows your managers to easily digitize all the information they need for their daily tasks through mobile forms: QHSE audits, alerts, inter-departmental communication, maintenance, and more.
The issues encountered,
within the mass retail sector.
Large retail stores face a complexity of management due to their various activities: sales floor, storage areas, drive-thru, rental services, gas station, and more. This complexity leads to difficulties, particularly in terms of communication between departments, their managers, support functions (HR, HQS…), the leadership, and the various roles within the same store.
Regarding processes, repetitive and time-consuming tasks for in-store teams (note-taking, photos, paper forms) can divert them from their core responsibilities.
Why choose the Daxium-Air solution ?
Share,
Real-time anomalies to implement corrective action plans.
Streamline,
Communication and transmission of information between your departments.
Centralize,
Information and access to a history of your data.
Improve,
Manage shop activities with a library of applications.
All your shop applications, dedicated and adapted to well-defined processes, can be found on a single mobile tool :
- Record hygiene and quality audits : report anomalies to each department manager in real time;
- Technical maintenance : send your service requests to the right service provider in real time. Record them in a single register;
- Store reception : inform the relevant managers and departments of customer complaints;
- Drive-through reception : report any product unavailability immediately;
- After-sales service management: save a history of customer returns, scan products, send to manager ;
- HR submissions: Manage requests for reinforcements, uniforms, badge creation, and report delays;
- Store news : communicate information and update from management and HR to managers.
Your store teams have direct access to the application and the subjects that concern them. Information is centralized and saved in a single database, accessible by support functions and management.
Customize your forms to match your in-store processes.
You can use pre-built mobile forms or create and customize your own. In this way, you allow your teams to have a tool tailored to their needs and the information they want to provide. Whether it’s for your team at the store’s reception, at the drive, in support services (HR…), or for any department, you can add :
- a date | a type | a comment / an information | a barcode | a photo | a name | a phone number | a department concerned | a signature.
- And a whole host of possibilities… In just a few clicks, the modified information is available in real time to all users of the application.
Do you want to improve your point of sale processes ?
Streamline communication among your teams.
Your store teams can report audits and detected anomalies in real time from their smartphone or tablet. A notification is automatically sent to the manager of the department concerned, to support function managers or to management. Within seconds, each team member receives the relevant information, enabling immediate action plans. They can annotate, accept, forward to another recipient, and generate automated reports sent to a group of individuals.
Export your reports to
analyze your store teams’ results.
By integrating suitable digital solutions such as mobile applications, you enhance the productivity of your store teams while simplifying workflows. Your team’s tasks are centralized in one place, improving responsiveness and coordination while reducing errors and delays.
Through report exports, you gain an overview of audits conducted during a specific period and a list of corrective actions to implement.
Our customers testify.
Discover the testimonial from Super U in Vertou, which optimizes its in-store processes on smartphones.
Would you like to find out more about Daxium-Air ?
Discover other retail use cases.
Retail Operations
They trust us.
